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Frequently Asked Questions

Getting Started
What is Growingly?
Growingly is an open innovation marketplace for crowdsourced challenges and creative network for collaborative workstreams. We connect the ambitious with the most creative & problem solvers.
Whom is it for?

Growingly is for the ambitious like large corporates, SMBs, startups, experienced entrepreneurs or new business founders to foster innovation.

And Growingly is for the creatives and problem solvers like consultants, scientists, developers, designers, futurists, visionaries, inventors, or investors to provide or enable innovation and growth.

How do I get started?
Please see our Get Started section for all How-To's and benefits.
Where can I see what's happening?
You can check the public activity feed or browse the open challenges, listings or groups.
Pricing
Do I need a subscription to participate in challenges?

Yes, the main features such as submitting and joining challenges are available for Basic and Premium members only.

How can I subscribe for a membership?
Please find our pricing plans here.
What payment options do I have?

You can pay via Paypal and Stripe, as well as their respective additional payment options such as Credit Card and Bank Transfer, etc. If you need or prefer a different payment method, please let us know and we'll make it happen.

Can I cancel my membership?
Yes, you can cancel your membership at any time. In case you subscribed for an annual plan, you will receive a partial refund accordingly.
Challenges
How do I submit a Regular Challenge?
Please click on the Submit button on top of every page. In the next step you can select the listing type "Challenge".
How do I submit a Curated Challenge?
To submit a curated challenge, please get in touch with us. We will discuss all options and goals with you, and take it from there for you.
Should I offer a Guaranteed Prize?
Definitely! A guaranteed prize results in a 10-times higher engagement rate. You can expect a lot more and much better entries.
How do I get alerted about new challenges?

Just sign up for our newsletter in the footer and you'll receive a weekly newsletter that includes all new challenges and other important information.

Groups
How can I create a group?
As a member, you can create groups as workstreams for your challenge, your brand, startup or project, or simply as an exchange group for any topic of interest.
How can I join a group?

As a member, you can join public groups without any restrictions. To join private groups, you need to be accepted by the group admins. You can increase your chances of being accepted by being active on the platform, by collecting points and building your reputation, as well as by being a verified member.

Listings
How do I submit a regular Listing?
Please click on the Submit button on top of every page. In the next step you can select your listing type.
How do I set my listing as featured?

Please go to your dashboard and click on "Set as Featured" next to your listing.

Marketplace
Can I offer my products & services?

Yes, you can offer your products and services within your listing. These offers will also show up in the public Marketplace. All you need is an active listing.

Do you charge a commission on sold items?

No, we don't charge any commissions on sold offers.

Is there an escrow system for the payments?

Yes. All payments for offers are protected by our escrow system until the buyer confirms his/her full satisfaction with the purchased product or service.

Can I do projects outside Growingly?

Yes, you can. However, we strongly recommend using the escrow payment on Growingly. This way both parties are safe.

Profile
Can I edit my visibility settings?
Yes, please view your profile settings.
How do I get matched with other members?

To get matched with other users, please make sure your profile is as complete as possible and you're active in groups and in your own feed. You can then browse the members and click on "Calculate Match".

How do I get verified?
Some challenge owners may require a non-disclosure-agreement to approve your application to join their challenges and their workstream groups. The best way to automate this and to provide additional trust, is to get verified with Growingly, which will also be displayed on your profile.
Points
What are the points for?
Based on your activity you will earn points that resemble your engagement and trust score. The more points you have, the more likely you will be invited or accepted to challenges and workstream groups.
How can I earn points?
Please see the list of points rewards.
Can I send points to other members?
Yes, you can do so here.
What are ranks?
Please learn more about ranks here.
What are badges?
Please learn more about badges here.
Support
I still have questions

If you still have questions, please contact our Support. We'll get back to you within 24 hours max.

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